Measures in place minimise effects of COVID-19 for customers

Foremost Electronics, the engineering-led Essex based importer and specialist distributor of electromechanical components, standard and custom cabinets and enclosures has implemented a range of measures to minimise the effects of the corona virus pandemic.

Their sales office and technical support team are all now working remotely and available by the usual telephone and email addresses ensuring seamless communications. Customer services, including accounts and senior management access, and marketing functions are also still available if required. These measures will remain in place until government guidance eases the current situation.

Product stock is being maintained and supplier factories are all operational with only very minor lead-time increases on some components. Foremost have not increased their minimum order quantities and are committed to maintaining their customary excellent levels of service.

Deliveries and shipping are continuing to schedule with warehouse staff maintaining social distancing requirements. Next day deliveries to UK customers are being fulfilled as far as possible with worst cases taking only two days and shipping costs have not changed.

Alan Vincent, Sales Director of Foremost, comments, “In our 30 years of trading we have never had to face circumstances like this. COVID-19 has affected every part of our business as it has done to everyday life across the world. We have a dedicated, very hardworking front-line team who are ensuring that working remotely doesn’t give our customers any different contact experience. It’s just the same as if we are in the office, business as usual. We are supporting new and existing customers and continue to work on new design projects which will lead us out of lockdown.”

Foremost serve a wide number of diverse markets from industrial, instrumentation, audio/broadcast, rail, medical to education. Established in 1989, Foremost Electronics Ltd. are long established
agents and distributors of electro-mechanical components including switches, connectors, cabinets, enclosures and handles, control knobs, thermal fuses and optoelectronics. Foremost are also a supplier of joysticks and controllers for both OEM and stand-alone applications and have specialist online stores for IP Joysticks and Electric Vehicle Connectors and Accessories www.enclosures4u.com.