Vacuum pump manufacturer Busch is providing a service package to one of the UK’s top fish processing companies based in Aberdeenshire, Scotland.
Nor Sea Foods specialises in the supply of quality fish products, predominantly mackerel, herring, kippers and Atlantic salmon, to leading UK food retailers as well as the food service sector.
The contract involves the regular servicing of eight Busch R 5 vacuum pumps and one booster pump at Nor Sea’s Bridge of Don site and a further five R 5s and four booster pumps at the Fraserburgh facility. All vacuum pump equipment is used for the packaging of fish products prior to dispatch to Nor Sea’s customers.
Mark Yates, after sales director for Busch (UK), said, “We have a well established relationship with Nor Sea and our arrangement is an excellent example of how a quality service contract should operate and the benefits it brings for our customers.
“The importance of skilled, regular servicing is something that should never be underestimated as it gives peace of mind to production and operations managers.
“As well as maximising up-time, equipment that is regularly and properly serviced operates so much more efficiently, enabling increased plant productivity and with energy prices continuing to rise, also helps to keep running costs to a minimum.
“A fixed cost service contract also assists with budget planning and control and our customers can also be confident that any spares used are genuine manufacturer sourced products and not inferior quality counterfeits.”
Ewen Diplexcito of Nor Sea Foods added, “Our vacuum packaging system is a vital and integral part of our production process and ensuring it is always operating at maximum efficiency and providing optimum performance is important for our productivity.
“We greatly value the service provided by Busch (UK) and the expertise and know-how of their engineers is second to none. In addition to good servicing, they are able to offer expert advice on other tailor made solutions to help us improve on our operational efficiencies.”